Strategic Leadership

Skills

Below is the list of skills found within the Strategic Leadership skill family that relate to the courses that follow.

Organizational Alignment
The ability to anticipate and shape future organizational needs by aligning strategic goals that support long-term organizational success and innovation.

Enterprise Transformation
The ability to champion and guide change initiatives, promoting innovation, resilience, and adaptability within evolving organizational contexts. It requires the ability to use holistic thinking, adaptability, and the capacity to guide an organization through uncertainty while fostering innovation, resilience, and sustainable growth.

Mission Awareness
The ability to understand, define, and align the organization’s mission, recognizing interdepartmental dependencies and the broader implications of decisions on stakeholders.

Strategic Workforce Planning
The ability to analyze trends, identify opportunities, and develop talent and organizational capabilities with long-term strategic goals. This involves identifying emerging skill requirements, directing organizational design, and guiding workforce investments-such as talent development, succession planning, and knowledge continuity-to ensure the organization is positioned for sustained performance and adaptability.

LinkedIn Learning Courses

• A Bold New Approach to Goal Setting with Michael Bungay Stanier
• Aligning Team and Organizational Goals as a Business Leader
• Considering Transferable Skills in Talent Acquisition and Retention
• Creative Collaboration
• Goal Setting for Business Impact as a Manager
• Goal Setting: Objectives and Key Results (OKRs)
• Hiring and Developing Your Future Workforce
• Human Resources: Strategic Workforce Planning
• Jeff Dyer on Innovation
• Making Big Goals Achievable
• Managing Innovation
• Managing Temporary and Contract Employees
• Onboarding in the Hybrid/Remote Workplace
• Setting a Vision: How to Gain Clarity on Your Goals
• Setting Business Unit Goals
• Skills-First Talent Management
• Succession Planning
• Talent Management

Workforce Development

Skills

Below is the list of skills found within the Workforce Development skill family that relate to the courses that follow.

Talent Management
The ability to design, implement, and manage workforce strategies that optimize employee acquisition, performance, foster professional growth and retention, in alignment with unit/organizational goals.

Collaboration
The ability to foster teamwork and coordinate efforts across individuals and groups, creating synergy to achieve shared objectives and organizational success.

Customer Service
The ability to identify customer/client and stakeholder needs and provide timely and appropriate assistance to meet the needs. This also includes the ability to respond appropriately in stressful or high pressure situations, and de-escalate conflicts.

Growth & Development
The ability to design, deliver, and facilitate learning experiences and guided conversations that enhance individual and team skills, knowledge, and performance. This includes fostering collaboration, identifying opportunities for growth, and supporting change that drives professional/organizational development.

Learning and Organizational Development Courses

• Collaborating Across Generations
• Cultivating Your Character Strengths
• Enneagram: Explore the Nine
• Facilitating Performance Accountability
• From Potential to Performance: Leading with Strengths
• Leading Collaborative and Productive Meetings
• Management Essentials: An Orientation for Managing at NC State

LinkedIn Learning Courses

• 20 Questions to Improve Learning at Your Organization
• Build a Personal Learning Plan and Stick with It
• Build Your Team’s Learning Agility
• Business Collaboration in the Modern Workplace
• Coach Your Team to Learn, Stretch, and Grow
• Collaboration Principles and Process
• Collaborative Leadership
• Connecting and Collaborating in a Virtual or Hybrid Workplace
• Considering Transferable Skills in Talent Acquisition and Retention
• Creating a Culture of Collaboration
• Creating a Culture of Learning
• Creating a Skills-Based Organization
• Creative Collaboration
• Cultivating a Growth Mindset
• Customer Service Foundations
• Customer Service Mastery: Delight Every Customer
• Customer Service: Managing Customer Feedback
• Customer Service: Serving Internal Customers
• Customer Success Management Fundamentals
• De-Escalating Conversations for Customer Service
• Dream Teams: Working Together without Falling Apart (Blinkist Summary)
• Empathy for Customer Service Professionals
• Essentials of Team Collaboration
• Growth Mindset Tips
• Hire, Retain, and Grow Top Millennial Talent
• How Beloved Bosses Keep Top Talent
• How to Set Up an Effective Intern Program
• How to Train Your Brain for Maximum Growth
• HR Recruiting Communication Strategies to Attract and Retain Top Talent
• Increasing Collaboration on Your Team
• Innovative Customer Service Techniques
• Leading and Working in Teams
• Mastering Organizational Chaos
• Motivating Your Team to Learn
• Organizational Learning and Development
• Providing Legendary Customer Service
• Quality Standards in Customer Service
• Retain Your Talent with These Six Tips
• Skills-First Talent Management
• Talent Management
• Talent Sourcing
• Working and Collaborating Online
• Working in Harmony as a Senior Team
• Working with Upset Customers
• Your L&D Organization as a Competitive Advantage

Communication

Skills

Below is the list of skills found within the Communication skill family that relate to the courses that follow.

Message Development & Delivery
The ability to create and convey tailored communications effectively across a multitude of audiences, utilizing appropriate tools, styles, and methods to achieve clarity and impact.

Persuasion & Influence
The ability to effectively convey ideas, negotiate agreements, and encourage stakeholders to support shared goals and strategic priorities.

Consultation & Strategic Guidance
The ability to provide informed recommendations, strategic insights, and practical advice by understanding customer and stakeholder needs, organizational culture, and overarching organizational and unit level goals.

Learning and Organizational Development Courses

• Communicating Across Styles
• Enhancing Interpersonal Communication
• Facilitating Performance Accountability
• Increase Engagement and Accountability Through Effective Feedback
• Overcoming Groupthink with Collaborative Decision Making

LinkedIn Learning Courses

• Building Accountability into Your Culture
• Centered Communication: Get Better Results from Your Conversations
• Communicate to Influence (Blinkist Summary)
• Communicating Across Cultures
• Communicating Across Cultures Virtually
• Communicating to Drive People to Take Action
• Communicating with Empathy
• Communication Foundations
• Communication within Teams
• Critical Thinking for More Effective Communication
• Cross-Cultural Communication Nano Tips with Jessica Chen
• Fueling Your Company Culture
• How to Be More Strategic in Six Steps
• Influence versus Manipulation: The Ethics of Persuasion
• Interpersonal Communication
• Key Psychological Principles for Ethical Persuasion
• Mistakes to Avoid When Building Company Culture
• Multinational Communication in the Workplace
• Nano Tips for Communicating with Confidence with Selena Rezvani
• Nano Tips for Effortless Influence with Shadé Zahrai
• Organizational Culture
• Persuading Others
• Persuasion at Work: Five Tips to Communicate with Influence
• Setting Business Unit Goals
• Stakeholder Communication Strategies that Stick
• Strategic Planning Foundations
• Strategic Thinking
• Strategic Thinking Tips to Solve Problems and Innovate
• The 10 Essentials of Influence and Persuasion
• The Seven Steps to Winning Others’ Support
• The Three Pillars of Effective Communication
• Use Your Strengths for Impact and Influence at Work

Operational Excellence

Skills

Below is the list of skills found within the Operational Excellence skill family that relate to the courses that follow.

Operational Management
The ability to improve, oversee, enhance, and integrate organizational processes and business operations applying appropriate and relevant methodologies to achieve strategic alignment and efficiency across roles.

Administrative Coordination
The ability to organize, prioritize, and coordinate tasks, schedules, and workflows, ensuring operational efficiency in dynamic work environments.

Change Management
The ability to identify and guide change efforts and practices to promote innovation, assist with adaptability and empower teams to navigate growth.

Execution Oversight
The ability to effectively plan, coordinate, and manage projects or programs, ensuring timely delivery, resource optimization, while adhering to defined processes and organizational standards.

Learning and Organizational Development Courses

• Increase Your Productivity and Make Time for You
• Team Essentials: Creating the Framework for a High Performing Team

LinkedIn Learning Courses

• Building Better Routines
• Business Operations: Implementing Strategy for Results
• Business Operations: Staying Organized While Under Pressure
• Business Process Improvement
• Change Management Foundations
• Change Management with Limited Resources
• Complex Project Tips and Tricks
• Creating a Positive and Healthy Work Environment
• Creating a Program Strategy
• Creating an Adaptable Team
• Designing Growth Strategies
• Four Time Wasting Habits: How to Quit
• Fundamentals of Business Process Mapping
• How to Be an Adaptable Employee during Change and Uncertainty
• How to Get Started on Tasks You’re Avoiding
• How to Manage Your Attention and Your Priorities
• How to Regain Control of Your Time, Energy, and Priorities
• Implementing Change Effectively
• Learning Program Management
• Managing Organizational Change for Managers
• Managing Resources Across Project Teams
• Nano Tips for Building Adaptability as a Leader with India Martin
• Nano Tips to Boost Productivity with Shadé Zahrai
• Nano Tips To Improve Adaptability and Flexibility with Lorraine K. Lee
• Operations Management Foundations
• Operations Oversights That Increase Efficiency
• Operations Strategy for Business
• Prioritizing Tasks for Maximum Impact
• Prioritizing Your Tasks
• Process Improvement Foundations
• Productivity: Prioritizing at Work
• Program Management Foundations
• Project Management Foundations
• Project Management Foundations: Risk
• Project Management Simplified
• Project Management Value Delivery: Top 10 Mistakes to Avoid
• Simplifying Business Processes
• What Is Change Management?
• What Is Program Management?

Resource & Fiscal Management

Skills

Below is the list of skills found within the Resource & Fiscal Management skill family that relate to the courses that follow.

Fiscal Planning & Execution
The ability to strategically develop, monitor, and allocate financial resources and budgets, ensuring compliance while supporting organizational objectives.

LinkedIn Learning Courses

• Accounting Ethics
• Accounting Foundations: Budgeting
• Build Your Financial Literacy
• Emerging Financial Risk Management
• Excel for Financial Planning and Analysis (FP&A)
• Finance and Accounting Tips
• Financial Modeling and Forecasting Financial Statements
• Financial Modeling Foundations
• Forecasting Using Financial Statements
• The Future of Audit

Applied Expertise

Skills

Below is the list of skills found within the Applied Expertise skill family that relate to the courses that follow.

Analytical Reasoning & Judgement
The ability to critically evaluate information, identify patterns, and make sound, evidence-based decisions to resolve problems, optimize outcomes, and comply with regulations.

Analysis & Expertise
The ability to utilize problem-solving, critical thinking, and relevant field/industry knowledge to achieve results.

Legal Reasoning & Adjudication
The ability to apply structured reasoning and decision-making to evaluate complex issues, ensuring informed, fair, and compliant outcomes related to relevant laws, policies, rules, and standards.

LinkedIn Learning Courses

• Business Ethics
• Business Law for Managers
• Critical Thinking
• Critical Thinking for Better Judgment and Decision-Making
• Decision-Making Strategies
• Making Better Decisions by Thinking in Bets
• Making Quick Decisions
• Overcoming Decision-Making Traps
• Removing Noise and Bias from Strategic Decision-Making
• Take a More Creative Approach to Problem-Solving
• The Six Biases of Decision-Making
• Think Like a Lawyer to Make Decisions and Solve Problems
• Uncertain: The Wisdom and Wonder of Being Unsure