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Human Resources Training

University Human Resources provides a variety of training opportunities to increase skills and knowledge about relevant polices and procedures. Scroll through the list of human resources courses. To register, select the course to be redirected to the REPORTER registration page.

UHR Policy and Procedure Training

QuickStart University Business Practices Program

QuickStart is a University Business Practices Certificate Program that covers the basic business practices and processes of NC State University.

The QuickStart program is designed for employees seeking a broad understanding of the administrative, business, financial, and operational functions at NC State University. The program consists of four modules, offering flexibility for participants to select dates for each session. Upon successful completion of all four modules, participants will receive a certificate of completion. If a session is missed, it can be rescheduled through REPORTER.

Key Objectives of the QuickStart Program

  • Provide a comprehensive overview of NC State University’s business practices.
  • Acquaint both new and current employees with the University’s policies and procedures.
  • Introduce the core software systems and tools essential for administrative operations.
  • Highlight the professional development resources available to employees.
  • Facilitate access to University Subject Matter Experts (SMEs) and other key resources.
  • Promote networking among participants to foster ongoing communication and peer support.

Program Outcomes

By completing the QuickStart program, participants will:

  • Understand the key business processes required for effective work at NC State University.
  • Be informed about available channels for further training based on personal and professional interests.
  • Identify the appropriate contacts for obtaining additional information or support when needed.

Participants must register for QuickStart with their NC State Employee credentials in REPORTER.

Participation in the QuickStart program is free of charge.

Module 1Advancement Services
Benefits
Human Resources Information Management & Analytics (HRIMA)
Learning and Organizational Development
Office of Equal Opportunity
Onboarding
Payroll
Technology Training Solutions/Office of Professional Development
Module 2Employee Relations
Facilities
Internal Audit
Office of Information Technology (OIT)
Office of General Counsel
Office of Partnerships
Real Estate
University Communications
Module 3Budget and Cost Analysis
Foundations Accounting & Investments
Procurement & Business Services
Research Administration
University Cashier’s Office
University Controller’s
Module 4Background Check Program
Campus Enterprises
Classification and Compensation/EHRA and SHRA
Environmental Health & Safety
International Compensation and Taxations
International Employment
Talent Acquisitions and Recruitment
Transportation

Contact Us:

Carina Lockley, Program Manager
919-515-4280 or cmlockle@ncsu.edu

The Administrative Professionals Program

The Administrative Professionals Program is a comprehensive and dynamic training program designed to equip individuals with the essential skills and knowledge required to excel in administrative roles.

The Administrative Professionals Program is a dynamic, skills-based training initiative designed to prepare individuals for success in various administrative roles, such as executive assistant, office manager, and administrative assistant. This comprehensive program equips participants with the tools and knowledge to effectively manage office operations, communicate with professionalism, and leverage technology to enhance productivity. Whether you’re just starting your career or looking to refine your existing skills, the program provides invaluable resources for thriving in today’s fast-paced work environment.

Beyond skill development, the program emphasizes professional growth, well-being, and maintaining a healthy work-life balance. Participants will learn effective strategies for managing stress, prioritizing tasks, and fostering personal resilience, all while excelling in their roles. Additionally, the program offers a unique opportunity to network with administrative professionals across the university, allowing participants to exchange best practices, share insights, and build a supportive community. Upon completion, individuals will receive the Professional Administrative Certificate of Excellence (PACE) and earn Continuing Education Units (CEUs) as recognition of their achievements.

Participants must register for for the Administrative Professionals Program with their NC State Employee credentials in REPORTER. Registration opens in August.

$880.00

Program Cost Includes:

  • Administrative Professionals Program Certificate 
  • Credly Credential
  • PACE Certification with Module study material and exam
  • CEU’s

Facilitator Lead Classes

  • Mastering Emotional Intelligence for Administrative Excellence
  • Work Smarter, Not Harder: Time Management for Personal & Professionals Productivity
  • PACE Module Reviews (4)
  • Technology at NC State
  • Understanding University Financials
  • Communication Strategies for Administrative Professionals
  • Navigating HR & the Law: An Administrative Professional’s Perspective

LinkedIn Learning

  • Desk Yogi
  • How to Beat Loneliness at Work
  • Business Etiquette: Phone, Email, and Text
  • Writing Emails People Want to Read
  • Customer Service Foundations
  • Customer Service: Problem-Solving and Troubleshooting
  • Project Management Foundations
  • Finding Your Time Management Style

ASAP/PACE Resources

Unlock the Potential of Your Administrative Team: Enroll in the Administrative Professionals Program

The Administrative Professionals Program is designed to enhance the skills of your administrative employees, helping them to excel in areas such as self-management, collaboration, and problem-solving. By investing in this training, you are fostering the growth of your team, which will lead to greater efficiency and improved contributions to your department.

This program focuses on time management, teamwork, and decision-making, empowering your admins to take on more strategic tasks and support your organization’s goals. Enroll today and see the lasting benefits of developing your administrative professionals into key assets for your department and the University.

Contact Us:

Carina Lockley, Program Manager
919-515-4280 or cmlockle@ncsu.edu