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Birth, Adoption, Legal Custody or Guardianship

Qualifying Life Event

If you become a biological or adoptive parent or if you gain or lose legal custody or guardianship of a child, you’ll have 30 days to request conditional changes to your State Health and NCFlex benefits. That 30-day window starts on the date the child is born or adopted or the date you gained or lost legal custody or guardianship.

The effective date for changes to State Health Plan benefits and some NC Flex benefits is the date of the child’s birth or adoption or the date you gained or lost legal custody or guardianship.

Important Note: You can add a newborn to your State Health Plan or NCFlex benefits without a valid Social Security number, but the child’s Social Security number must be added by the time your dependent is 6 months old. Failure to add a social security number within 6 months of birth will result in termination of the child’s coverage(s) by the State Health Plan or NCFlex.

If you want to make changes to your benefits due to the birth or adoption of a child or because you gained or lost legal custody or guardianship of a child, you will need to provide one of the documents listed below in support of your request.

How To Request Changes and Upload Documents

You can request changes to your benefits due to a qualifying event and submit documents in support of your request through the employee benefits enrollment portal, via MyPack portal.