Developing Others

Developing employees is accomplished by bring new experiences to the employee and the employee to new experiences.  In this video, Jason Jeffay challenges manager to think beyond competencies and capabilities and explore experiences.

After viewing the video, answer a “Questions to Ask” and select an “Ideas for Action” to incorporate into your routine this week.

Ideas for Action

  • Create internal opportunities for your employees to gain new experience. Cross-training is an obvious choice for where to start, since it benefits both the employee and the department. Cross-training can be done on a day to day basis, weekly, or even monthly. Employees get the chance to learn new skills and are better able to fill in gaps as other workers take time off or change jobs.
  • Shuffle some jobs duties around between your employees. Not only will they develop new skills, but they’ll learn an appreciation for what other employees contribute to the team. Start with small assignments and pair up employees to work together. This gives each employee to be both student and teacher, adding even further to their skills.
  • Think about how you can redesign some of the jobs in your area. You might redesign them through technology, communication, or environment. Look for ways to challenge your employees while giving them new experiences.
  • Look to the future—where will your employees go next? What positions will they hold? Talk to them to find out what career path they are pursuing. Then you can help them determine what activities or roles they need to take on to gain the experience they need for that next position.

Questions to Ask

  • What first comes to mind when you think of talent development?
  • How capable are your employees of taking on new roles on short notice?
  • What experiences in your life have taught you the most or added to your skills resume the most?
  • How many of your staff move on to different roles in the company? How can you prepare them?
  • What experiences or competencies are most desired at senior level positions in your organization? Can you incorporate those for your staff?