Behavioral Examples – Option 2

Human Resources Specialist

Foundation: Posts job openings online, following standard procedures or instructions from a supervisor.
Central: Independently reviews job postings to assist hiring managers with recruitment protocols.
Advanced: Advises supervisors on improving job postings to attract qualified candidates and helps design interview questions.

Foundation: Reaches out to partners/stakeholders to set up meetings under supervisory direction.
Central: Identifies colleagues with whom to partner to accomplish logistical programming or service needs.
Advanced: Builds lasting relationships with partners or customers by helping them solve challenges and meet their goals.

Foundation: Informs a supervisor about a problem via email.
Central: Prepares a detailed report of a problem and suggests possible solutions.
Advanced: Explains the problem to managers and provides recommendations in meetings.

Foundation: Follows procedure to process routine tasks.
Central: Creates checklists to organize tasks and meet deadlines.
Advanced: Designs workflows that help the team complete tasks faster and more efficiently.

Foundation: Assists with scheduling project/program activities and organizing materials.
Central: Plans and monitors project/program timelines, ensures task completion, develops and implements project/program objectives.
Advanced: Manages one or more project(s)/program(s), identifies and balances project/program resources, adapts plans to meet project/program objectives and organizational needs, and evaluates outcomes.

Foundation: Explains basic HR policies to employees and answers standard questions.
Central: Applies HR policies to resolve common workplace issues, interprets policy for others, develops tools to assist customers in policy application.
Advanced: Develops new policy, procedural recommendations, or guidelines based on organizational needs and applicable laws and policies to foster best practices.

Human Resources Consultant

Foundation: Writes simple emails to explain HR processes to customers in a clear and friendly way.
Central: Creates step-by-step guides or templates to help customers more easily understand HR topics.
Advanced: Develops operating procedures and guidance documents for customers, addressing complex issues and tailoring the messages to fit a variety of audiences.

Foundation: Listens to employee concerns and suggests solutions based on existing policies.
Central: Consults with employees to find options that balance their needs with the organization’s goals.
Advanced: Consults with and provides strategic recommendations to managers that align with long-term organizational objectives.

Foundation: Assists with scheduling project/program activities and organizing materials.
Central: Plans and monitors project/program timelines, ensures task completion, develops and implements project/program objectives.
Advanced: Manages one or more project(s)/program(s), identifies and balances project/program resources, adapts plans to meet project/program objectives and organizational needs, and evaluates outcomes.

Foundation: Explains basic HR policies to employees and answers standard questions.
Central: Applies HR policies to resolve common workplace issues, interprets policy for others, develops tools to assist customers in policy application.
Advanced: Develops new policy, procedural recommendations, or guidelines based on organizational needs and applicable laws and policies to foster best practices.